It’s not easy to stop thinking about your own needs and start thinking about the client’s. In fact, it goes against the grain of human nature. And yet, it’s the magic bullet that makes everything else fall into place. Joseph and JoAnn Callaway, authors of Clients First, explain precisely how to make the shift.
Being a great employee isn’t just about doing the work. It’s about doing the workand navigating the minefield of leader, coworker, and customer needs. Ironically, for most people this all comes together about the time you retire. But a new book by Quint Studer will help you master a lifetime of workplace wisdom—right now.