Author: guest

Distressed Clients–9 Ways to Stop Dreading Them and Instead Start Helping Them

If you’re like most businesspeople, you’d do almost anything to avoid a fearful,
tearful, or angry client. Joseph Callaway, who has helped many people through
the worst times of their lives, urges you to change the way you view these customers
in distress. Not only might you change their lives, you might change yours.

15 Tips for Making Sure You Are Better Off Four Years from Now

It has become popular for political candidates to ask, “Are you better off now than you were four years ago?” And while Americans should certainly give it some thought as they head to the polls, financial counselor and best-selling author Eric Tyson says ensuring you are better off in 2016 depends upon the financial choices you make today.

Why Your Customer Service Overhaul Has to Happen Fast and Furious—and Everywhere at Once

When looking to revolutionize the way your company approaches service, you might
think it’s best to slowly ease into things—to start with one group of employees and let
the new initiatives flow to the rest of the company. Actually, says Ron Kaufman, the
opposite is usually true. When you want a revolution, you need to go big and go fast!

No Money, No Problem: Eleven Tips for a Start-up Business with Very Little Cash (and a Great Idea)

Many entrepreneurs kick off their ventures on a budget so lean it’s beyond shoestring; it’s dental floss! That’s especially true in an era where credit is almost impossible to come by. Michael Houlihan, one of the founders of Barefoot Wine, explains how to get the biggest possible bang out of very few start-up bucks.